Contributed by San Dee Crabtree
“Best friends forever” describes Diane and Debra even though Diane lives in Kentucky and Debra in Texas. So when Diane got the news that her friend Debra was visiting, she immediately went to work. What could they do to enjoy the visit? Where could they go for plenty of peace and quiet to “girl talk?”
A quick internet search yielded a plethora of spas in Louisville, but Diane lucked upon one that stood out among the rest, the Serenity Spa in Anchorage. “It was a beautiful small place that spoke ‘welcome’,” says Diane.
The girls decided to treat themselves to a package that included facials, massages, manicures and pedicures. Debra has traveled and visited lots of spas in many areas and commented this was the “best experience anywhere bar none. The size and decor of the place made it intimate. You felt like the staff was also your best friend and their service went beyond anything expected.”
Both ladies said they were surprised and happy that the staff phoned in an order for them at a local restaurant and they enjoyed their meal while having their pedicures together. Both ladies commented on how laid back and comfortable the entire experience was. “The spa facility was impeccable and you left feeling relaxed and knew undoubtedly you had received your monies worth.”
Diane and Debra both highly recommend this homey spa. The girls could not quit talking about the comfy experience, especially versus the larger institutional spas. The massage, according to Debra, the traveler, “was one of the best. And believe me, I have had many.”
Debra couldn’t stop complimenting the atmosphere: “it made the place,” she exclaimed. Both women were in awe of the “real “customer service in this non-customer service world. “One of the staff even recommend an over the counter product to solve a problem I mentioned to her. Typically you would expect them to only tout their own products and services,” Debra boasted. She was pleasantly surprised and both said there was not one part of the day better than the rest, and they are telling everyone to go to Serenity Spa and try it out.
At the end of the interview, they both said the same thing, “it is the best spa ever, go and see it for yourself.”
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