Words can not express the sadness I feel that you’re favorite spa, the Light Touch has closed. When I heard they were closing, and that the customers were not allowed to redeem their gift cards for the service that was paid for, I realized the unfairness of this and offered to accept the gift cards at our charming spa in Anchorage. There are a few things I would like for you to know. First and foremost, we are not being compensated by the Light Touch for the gift cards. We are doing this as a service to the customers and as a gesture of goodwill to the community. The last thing I want is for customers to think that all spas are going to rip you off. So we are willing to do the service without payment to create lifelong spa customers that will be as loyal to us as they were to their former spa. There are just a few things I’d like to ask of you in return.
- Please let us know you will be using a lt gc when you book your appointment.
- Please be generous to the person giving your service. She is working for her hourly wage, without commision, as a courtesy so your needs will be met.
- Please be patient, we can only do so many complimentary appointments each week, so you may have to wait a few weeks to get in to see us. We will accept the gc’s through June, 2010, so there’s plenty of time!
- Please be honest-we have no way to check your gift card’s balance, so if you have a gc over 100.00, please bring proof of purchase.
- Please use the entire card at your visit, no cash or credit will be given, and you can not use your card toward gratuities.
- My last request is that you choose to purchase any future gift certificates from us! We make it very easy with Instant gift certificates that you can create, purchase, print and e-mail immediately.
Happy holidays- we look forward to meeting you soon!
Denise Willinger's Blog 